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I’m aware there have been a couple posts on here about OMNY making delayed charges (up to 1-2 weeks later) on people’s cards. But what I haven’t figured out is–is this a bug, or something I need to be contacting my state reps about?

It seems pretty obvious that they should not do this for a few reasons:

It sucks for people trying to budget.

It loses customer trust when they see 5 charges two weeks later, and risks increasing fare evasion.

This is the big one: HUGE cybersecurity risk. How would you ever be able to tell if your card had been compromised if OMNY charges can show up in batches days or even weeks later?? It seems like they’re a sitting duck for getting their database hacked or a fake OMNY card reader put in somewhere.

But I haven’t been able to figure out if the state is OK with them doing this or if there’s a problem they’re actively trying to fix.